Warranty vs. road damage
A new-car factory warranty covers defects in materials and workmanship — not damage from road debris. So a rock chip or a crack from a stone is almost never a warranty item, even on a brand-new car. The rare exception is a genuine manufacturing flaw in the glass with no impact point, which is uncommon.
Where coverage actually comes from
For road-debris damage, your comprehensive auto insurance is the coverage that applies — not the car's warranty. Chip repairs are often free (deductible waived), and replacements go through your comprehensive deductible. In Delaware there's also no sales tax on the work.
Getting new-car glass right
On a new vehicle you'll usually want OEM glass to match the original spec and keep cameras and sensors accurate. We source it, recalibrate ADAS, and bill your insurer directly. Get a quote for your new car.
Frequently Asked Questions
Does my new car warranty cover a cracked windshield?
Generally no — warranties cover manufacturing defects, not road-debris damage. A chip or crack from a rock is a comprehensive insurance matter, not a warranty claim.
Should I use OEM glass on a new car?
Usually yes — OEM glass matches the factory spec and keeps windshield cameras and sensors accurate, which matters on new vehicles with driver-assist features.
Need a hand with your windshield? We offer same-day mobile repair and replacement across Wilmington. Call (302) 520-3338 for a free quote.